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Generations One of the greatest rewards gained from a multi-generational workforce is the opportunity to increase learning across employees of different generations. Image: Shutterstock)

For employers, there are a lot of advantages to having a multi-generational workforce. Each generation brings a different experience, skillset and value system. When these differences are leveraged well, an organization can develop effective strategies to improve all areas of the business, from customer service, sales and marketing to innovation and operations.

The generational differences, however, also require employers to understand what motivates and concerns each generation. Relative to attracting and retaining employees, benefit packages are a major consideration for every worker, whether a Baby Boomer or Generation X, Y or Z. Gaining insights into the multi-generational workforce and to derive the most from the generational diversity is important for all executives.

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