Getting Started

We have found that an individual doesn't have to be at the top of the organization (or branch) to begin to make a difference. Anyone in any position can begin to create a more positive workplace by:

Starting somewhere with someone. Commit to do what you can to communicate appreciation to others. Don't look to your supervisor or administrators to take the lead. Start by doing what you can, where you are.
Teaming up with others. Any behavior change is more likely to occur (and continue over time) when others are involved. Ask a colleague, your supervisor, or the team you lead to discuss how this could apply to your setting. Commit to work on a plan of action together.
Persevering. See what works and what needs to be changed, but don't give up. Small changes over a long period of time can add up to significant differences.

Training managers and team members how to communicate authentic appreciation to one another naturally leads to more positive workplaces. And numerous additional benefits occur as well – reduced tardiness, fewer incidences of calling in "sick," team members who are less easily irritated, a rise in customer service ratings, and declines in internal conflict and staff turnover – all from learning how to communicate appreciation in the ways that are meaningful to the recipients.

Instant Insights /

Creating a Positive Workplace Through Authentic Appreciation

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