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Filene-branded coffee cup sitting on a table Inside Filene headquarters in Madison, Wis. (Source: Romulo Ueda)

The pandemic has exposed a growing need by members for better financial services innovations from their credit unions, according to Filene Research Institute.

The Madison, Wis.-based independent cooperative think tank announced this month new efforts to study innovation trends by credit unions with its new Center of Excellence for Innovation and Incubation. According to Filene, the goal of this three-year research project “aims to help credit unions build systems, cultures and processes so that they may remain adaptive to changing needs of members and communities long into the future” and will be led by Associate Professor and Academic Director of The Center for Urban Entrepreneurship & Economic Development at Rutgers Business School, Dr. Jeffrey Robinson.

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Michael Ogden

Editor-in-Chief for CU Times.

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