fintech bank on an iPad Source: Shutterstock.

Fintech leaders are continuously developing new tools that they hope will solve common problems encountered by credit unions. Among the latest technology being leveraged by credit unions are solutions that address fraud, member expense tracking and member retention.

The Berkeley, Calif.-based Access Softek announced two credit unions – the $1.28 billion, Albuquerque, N.M.-based U.S. Eagle Federal Credit Union and the $849.8 million, Odon, Ind.-based Crane Credit Union – signed on for the digital banking platform provider’s Real-Time Fraud Control solution. According to Access Softek, the solution helps members and credit unions thwart fraud before it starts by using machine learning and a deep neural network to pinpoint which behaviors are “in-pattern” and “out-of-pattern” for digital banking users. If an out-of-pattern behavior is detected, the user will be required to complete an additional verification step.

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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