Navy Federal Credit Union logo under a magnifying glass Source: Shutterstock.

In the same month that Navy Federal Credit Union was looking to settle a member’s class action lawsuit over its non-sufficient funds fee, another member filed a class action lawsuit disputing the credit union’s international service assessment fees.

Siobhan Morrow of San Diego, Calif., filed a class action complaint on Aug. 21, 2020 alleging that Navy Federal unlawfully charged her a 1% international transaction fee when she bought a product from an overseas retailer using her checking account. While Navy Federal charges members a 1% International Service Assessment Fee for purchases made overseas, the issue is that Morrow bought the product while she was at her San Diego home, and she did not know the merchant was based in Cyprus.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?

Peter Strozniak

Dig Deeper


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.