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If 2020 has taught us anything, it's the value of preparing for emerging trends that suddenly become today's reality. For credit unions, that means building the capacity to thrive amid a likely return to lower levels of member deposits, generational shifts that could reduce membership and the mass adoption of digital services. One largely unexplored way to create such resilience is through impact investors, who can help credit unions enhance services and speed up adoption of new technology while providing mission-aligned, patient capital.
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