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The beginning of 2020 took the world in a completely unexpected direction with the outbreak of COVID-19. Countries all over the world shut down in an effort to slow the spread of the coronavirus as the pandemic grew. We are now six months into this global pandemic and while COVID-19 cases continue to occur, credit unions are eager to resume their daily operations and begin the recovery process. The social, public health and economic challenges created by the coronavirus require a strategic business reassessment for financial service providers like credit unions.

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