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Instant Insights / CU Times: Core Conversion Special Coverage

Direct FCU in Needham, Mass., partners with CU Times to share the good, bad and ugly of its first core conversion since 1984 in a series of revealing articles throughout 2020.

Expert Opinion

Direct FCU Encounters Its First Conversion Project Hurdle

The credit union realizes the true value of a robust API after reaching a form and letter printing roadblock.

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Editor’s note: Direct Federal Credit Union is a one-branch, $750 million credit union located in Needham, Mass. It is undergoing its first core conversion since 1984 and has partnered with CU Times to document its journey until the new core is anticipated go live in 2021. Contributing authors will be members of the project team and each article will tell a story from a different point of view. Read its previous five articles and continue to follow along at cutimes.com/instantinsights.

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