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A CU goes all-in with a remote workforce. A CU goes all-in with a remote workforce. (Source: Shutterstock)

If we’ve learned anything from the COVID-19 outbreak in March, we’ve learned that all of our hard work planning for these kinds of eventualities was time well spent and the teamwork we had within our staff was solid as a rock.

I am a systems specialist for Listerhill Credit Union, a nonprofit financial cooperative owned and operated by its members. We do everything we can to improve the lives of those in our community. Being a financial institution, we were deemed “essential” from moment one. We were suddenly faced with the partial realization that all of the disaster recovery testing protocols we had meticulously put into place were suddenly a reality, and they all snapped together brilliantly.

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