X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Hand with robot hand coming out of screen Member service via artificial intelligence.

In the next 10 years, the way in which advice and service is delivered and consumed will change dramatically. Recent progress has brought an increase in credit unions transitioning to incorporate financial technology into their service offerings. However, much of this trend has focused on streamlining processes like onboarding – for example, by enabling accounts to be opened quickly through an iPad instead of filling out piles of paperwork. Advances like these have been helpful in enhancing the member experience, but they’ve also been almost entirely digital in nature.

Dig Deeper

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.