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The current economic state is uncertain and precarious. COVID-19 will undoubtedly have an impact on members’ lives and finances — to what extent is still somewhat unknown. This is a critical time for consumers to take the appropriate actions to monitor and safeguard their credit. Now, more than ever, your members are turning to digital channels to conduct their day-to-day banking transactions. Credit unions are well known for their dedication to the financial wellness of the communities they serve, and they must continue to evolve their digital strategy to accomplish their mission.

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