Instant Insights / CU Times: Core Conversion Special Coverage
Direct FCU in Needham, Mass., partners with CU Times to share the good, bad and ugly of its first core conversion since 1984 in a series of revealing articles throughout 2020.
When Your Core Conversion Project Hits the COVID-19 Iceberg
In the third part of Direct FCU's Core Conversion Adventure, learn how the CU’s early conversion project decisions has helped it navigate an unstable time period.
By Maria Vasilevsky|April 29, 2020 at 09:00 AM
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Editor’s note: Direct Federal Credit Union is a one-branch, $750 million credit union located in Needham, Mass. It is undergoing its first core conversion since 1984 and has partnered with CU Times to document its journey until the new core is anticipated go live in 2021. Contributing authors will be members of the project team and each article will tell a story from a different point of view. Read its previous articles and continue to follow along at cutimes.com/instantinsights.
Imagine you have spent two years building a new Project Management Office (PMO). You were hired in the anticipation of the first core conversion in 35 years, as well as the growing portfolio of ambitious projects. You spend two years introducing new processes, training, implementing a project management platform and supporting projects tied to organizational goals. It is finally go-time – and the team is ready. As 2020 starts, everyone is ready to go, and vendors have been vetted and met. Teams start weekly meetings, the exchange of information flows, and teams start to produce needed deliverables. All is smooth sailing, and as work picks up, you are feeling centered and prepared. And then COVID-19 happens … the iceberg no one saw coming.
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