COVID-19: Tough Choices in Tough Times



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Cost: Complimentary

Editorial webcast sponsored by:

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Almost overnight, the credit union branch operations business model was turned upside down. How did credit union executives react and make their decisions to shut down, stay open, reduce their workforce, and what lessons have been learned? What expectations do executives have for the future of branch business?

Credit union executives from around the country will join together for an open and direct discussion about the immediate and shifting impacts and changes happening in their credit unions. Panelists will discuss new emergency lending programs enacted to help members and small businesses stay afloat during the coronavirus crisis, in hopes they’ll be ready for the economic landscape that appears once the crisis is over.

Join us as CU Times editor in chief Michael Odgen moderates a roundtable discussion with credit union executives as they talk about the effects COVID-19 has had on their credit unions, employees and members. Discussion topics include:

  • Impact on credit union operations
  • Impact on employees
  • A look at how the lending landscape has shifted dramatically

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Michael Ogden| Editor-in-Chief | Credit Union Times

Michael’s career stretches back 25 years from his time as a radio and TV journalist in Ohio and Wisconsin, to public and government relations work in the technology world, and finally stepped inside the credit union industry as a social media and digital media expert.

Michael is the Executive Editor for CU Times where he leads a team of financial journalists bringing the latest news and insights for credit union leaders and executives.

David Marovich| CEO | 121 Financial Credit Union

Chief Executive Officer for 121 Financial Credit Union in Jacksonville, Fla. He has worked in the credit union and banking industry for more than 25 years.


Robin Marohn| Vice President of Marketing and Business Development | Heartland Credit Union

Vice President of Marketing and Business Development for Heartland Credit union in Madison, Wis. He is a 30-year veteran of the cooperative and credit union industry.