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I’ve worked for a credit union for just over five years. When I learned at the beginning of this global crisis that we would remain open, that we are considered “essential business,” it made me think a little deeper about what that really means, and why that is the case.

To be transparent, I am a “behind the scenes” person at my credit union. I work with my team to build, implement and maintain a data structure to support our production operations, and to (hopefully!) provide analytics that allow our leaders to make data-driven decisions. It’s interesting and exciting work, especially as the industry so quickly evolves with respect to the volume of data and the tools available to analyze that data.

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