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Anthony Padron in a GTE Financial conference room. Anthony Padron in a GTE Financial conference room.

What do you do when your credit union has a dormant account with $318,000 in it? And you only have literal hours left on the clock before the account is shut down and the government takes the money? And you’ve tried everything to get in touch with the account owner? Well, almost everything? Here’s a thought – ask Anthony Padron for help.

As manager of member care for Arizona with GTE Financial Credit Union ($2.2 billion, Tampa, Fla., about 230,000 members), Padron has approached his job, particularly a recent dormant account, with incredible persistence.

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Michael Ogden

Editor-in-Chief for CU Times.

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