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What if the government declared an emergency and ordered all businesses to close their retail operations to stem the spread of the coronavirus? Would your credit union be ready for it?

The $427 million Signal Financial Federal Credit Union in Kensington, Md., plans to find the answer to that critical question on Friday when it will shut down its six branches in Maryland, Virginia and Washington, D.C., and its call center. The credit union’s 97 employees will be operating the credit union from their homes or other remote locations, “stress testing” Signal Financial’s pandemic operating program through its virtual private network-authentication system.

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Peter Strozniak

 

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