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Contending that there has been a “drastic” increase in the number of legitimate calls from credit unions being blocked, NAFCU on Wednesday asked the FCC to order telephone service providers to stop aggressively blocking calls until an industry call authentication system is fully implemented.
“The current call blocking landscape has created a litany of problems for legitimate businesses seeking to contact their members on important, time-sensitive information,” Mahlet Makonnen, NAFCU’s regulatory affairs counsel, said in a letter to the agency.
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