X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Innovation, ideas

I’ve spent the majority of my career in the credit union industry and when I reminisce over the past decade, I often think about all the change that has occurred. Who remembers the days of processing transactions on a busy Friday afternoon and the unnerving feeling that occurred when the noisy Okidata printer ran out of paper while a line of members extended to the door? The simple upgrade of a printer made the turnaround time for processing transactions faster while also creating a more peaceful environment because it eliminated the need to talk over a piece of equipment. How about recalling the time of having to run your checks through a micro-film machine before Check 21?

In addition, we’ve seen the digital channel grow through apps, mobile check deposits, P2P payments and online account opening. We’ve also seen the transition from magnetic strip cards to micro-chip cards and now contactless cards. While I often hear leaders refer to these changes as process improvements, these are all great examples of innovation as well.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

Dig Deeper

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.