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Group of enthusiastic employees.

Sales cultures vary from workplace to workplace. The most influential and successful cultures tend to be the ones that have committed time and energy to establish a service-oriented sales environment. Organizations that have not adopted this consumer-centric sales approach often find it difficult to achieve the same level of success. They will more than likely experience lower retention rates and a weakened reputation, as well as fewer overall sales.

Pushy sales associates who are concerned with quantity over quality could turn members away from in-branch interactions and cross-sale opportunities, which are already losing out to online retail sales.

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