When working for a co-operative, member-owned institution that handles financial data daily, your processes are more than just necessary – they're critical.

This means you should be documenting all your processes.

If you aren't, then you could be failing your credit union members. Considering there are over 100 million credit union members in the U.S., that's a large pool of people potentially being let down. Plus, not only could you be failing your members, but the organization as a whole.

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