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Fiserv Unveils Biometric Branch Kiosk

The new kiosks will allow users to access many of the services available at the teller line.

Payments technology firm Fiserv has rolled out a new kind of branch kiosk that uses palm identification to authenticate users, and a Duluth, Minn-based credit union has already started using it. 

Brookfield, Wis.-based Fiserv said its “Interactive Branch Kiosk” uses biometric technology from Verifast and works in lobbies, drive-thrus and other locations where members want self-service options. Using the kiosks, which are manufactured by Hyosung, members can check balances, make loan payments, withdraw cash, authenticate over-limit cash withdrawals, transfer money and take care of other transactions often handled in the teller line.

Members Cooperative Credit Union, which has $768 million in assets and about 52,000 members, is one of the first financial institutions to adopt the technology. 

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