CUs benefit from open. flexible technology.

Because no single technology can do everything, credit union core systems must be capable of integrating with third-party providers and application programming interfaces to deliver experiences that members demand.

Much of new fintech is only functional with the right data input. Therefore, credit unions should move on from legacy systems to unlock member information. "The first thing about being an open environment is you have got to have easy access to the data stored in the system," Ted Bilke, president of the Monett, Mo.-based Jack Henry & Associate's Symitar division, observed.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).