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Email notification icon For the deskless employee—or most workers across industries such as retail, hospitality, manufacturing and health care—“trickle-down” or cascading systems of communicating information is no longer effective. (image: Shutterstock)

As many HR professionals can attest, communicating information such as benefits to employees can be a daunting task. Keeping up-to-date on ever-changing policies and regulations and helping employees understand what they all mean can be a time-consuming and costly process. This is especially true of the often overlooked deskless worker who doesn’t have the same privileges as his or her deskbound counterparts, including basic technologies like corporate email or intranets.

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