Filene CEO Mark Meyer welcomes attendees to big.bright.minds.2018 at the Parq Event Center in downtown San Diego.

SAN DIEGO, Calif. – Filene Research Institute CEO Mark Meyer kicked off big.bright.minds.2018, the Madison, Wis.-based think tank’s annual conference, by informing attendees they should leave the event with new insights in three key areas weighing heavily on many credit union executives’ minds. First, how can they better understand what’s on the hearts and minds of consumers? Second, how can they take more risks to turn credit unions into the Tesla of the financial services industry, not the General Motors? And third, how can they engage in the war for talent like never before?

Following his introduction, professors, credit union professionals, industry executives and former Filene employees spent four hours sharing bites of knowledge with the audience based on their recent research and experiences. Here are some key takeaways from the speakers on day one of big.bright.minds.

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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