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Almost a third of all mobile phone calls are scams, and by next year that number will likely rise to almost half, according to a recent study by mobile technology firm First Orion. That could have serious consequences for credit union branches and call centers that want to call their members.

The Little Rock, Ark.-based company, which said it analyzed over 50 billion calls made in the past 18 months, reported that in 2017 just 3.7% of mobile calls were scam calls. In 2018, that number jumped to 29.2%, First Orion said; it projected that by early 2019 the number will reach a whopping 44.6%.

Tina Orem

Credit Union Times

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