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Consumer Financial Protection Bureau building in Washington, D.C. Photo by Diego M. RadzinschiRecommended Stories
Possible CU Victory as IRS Requirement Not Included in Committee Bill
Credit union trade organizations have been lobbying lawmakers to remove the burdensome requirement.
Credit Unions Ask for Clearer Protection Under Anti-Discrimination Rule
Trades say current law prevents lawsuits from succeeding, but clearer language will prevent most from being filed.
House Bill Would Lift Loan Term Limits
Trade groups urge passage of the bill that would make it easier for credit unions to lend to businesses.
Resource Center
eBook
Sponsored by Genesys
The 5 Phases of Digital Engagement
The value of a solid digital engagement strategy for member support teams has never been more clear. This eBook outlines the 5 phases of the digital engagement journey. Use it to determine which phase your CU is now and how to advance to the next.
Case Study
Sponsored by GLIA
Meeting CU Members Where They Are With 'Virtual Branches'
With the pandemic cementing a greater need for virtual banking, digital member service with video banking can improve support and reduce handle times. Download this case study to learn how the seventh-largest CU in Oregon achieved a higher satisfaction rating for their newly deployed online member experience than any physical branch experience.
White Paper
Sponsored by Elan Financial Services
Evaluating a Credit Card Program's Profitability: Fee vs. Interest Income
What are the potential hidden costs associated with running a credit card program and how can your credit union make more informed decisions when considering whether to insource or outsource a credit card program?
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