More CUs Giving a Shout Out to Voice Banking

An increasing number of credit unions around the country are rolling out new technology that allows their members to check account balances, move money, get transaction histories and more using only their voices.

In recent days, Abilene, Texas-based First Abilene Credit Union and Westbury, New York-based NEFCU both announced launches of voice-based banking functions that work on Amazon Alexa and Google smart speaker devices.

In addition, Sunnyvale, California-based technology design firm Conversation.one highlighted growing competition among developers with its announcement on June 13 that it is partnering with Amazon Alexa to help small and medium-size financial institutions build and launch their own Alexa skills.