X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Digital and mobile credit union member onboarding.

For many people, their first in-person visit to a credit union branch is critical – it’s where all the new membership forms usually are, after all. But thanks to smartphones and computers, fewer prospective members may be willing to make the trek to a branch just to join a credit union. That’s raising questions about whether credit unions should invest more in digital-only membership applications and onboarding processes, and less in traditional face-to-face, paper-based systems.

Tina Orem

Dig Deeper

Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now

Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.