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Happy, engaged employees.

Employee engagement means organizational success. The most recent Gallup poll, which studied about 196,000 American workers, described how companies with the most engaged employees had the best outcomes. In fact, the companies in the top quartile for engagement reported that on average, 70% of their employees felt engaged. Yet the average for U.S. companies is only 33%. Those in the top quartile of engagement, when compared to the bottom quartile, had 20% higher comparative sales, 17% higher productivity and 21% higher profitability. They also had 42% lower absenteeism and turnover (59% lower for low-turnover organizations like credit unions).

Looking beyond the 33% group of engaged employees, we find another 51% who reported that they were not engaged, just “present.” Exceptionally concerning is that 16% are actively disengaged. This unhappy group diminishes productivity and is a drag on those who are engaged. Imagine how well organizations would function if the vast majority of employees appreciated their work and wanted to contribute. What if the numbers of “just present” and disengaged employees were converted to engaged? If your organization is not in the top quartile of engagement, it is time to take action.

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