Metro CU in Massachusetts discovers the alleged fraud earlier this year.
Stephen Hopkins allegedly began siphoning funds from HealthPlus FCU a few months after he was appointed CEO.
Michael Viselli allegedly permits a member to “repeatedly and excessively” overdraft an account, the federal agency claims.
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This handbook provides an overview of the different types of machine learning (ML), and how best to use them to detect and prevent fraud.
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With only 27% of customers saying that the financial services industry provides great customer service, credit unions have an opportunity to improve customer experiences by modernizing their service models.
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