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ANZ bank smart ATM.

Customers are feeling better about those chip cards in their wallets, but they’re clamoring for ATMs that can do more than dispense cash and belch out balances, according to a new study of household finances by Fiserv.

The survey of 3,081 adults between August 22 and September 27 found that more than a third of people (37%) are interested in cardless ATM withdrawals, and 35% wish they could transfer funds from one ATM to another for someone else to pick up. Millennials and households with incomes of $150,000 or more were the most interested in the ATM innovations.

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Tina Orem

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