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CUSOs Strive to Maintain Credit Unions’ Cooperative Culture

Experts discuss challenges around starting up a CUSO and managing CUSO board relationships.

CUSOs foster collaboration among CUs.

CUSOs serve as models for the credit union industry’s culture of cooperation, and they have continuously cultivated solutions for improving member services.

In 2017, the NCUA reported 946 registered CUSOs in the U.S., a jump from 882 in 2016. Ninety-six percent of CUSOs serve fewer than 100 credit union customers, 74% have one credit union owner and two CUSOs have more than 1,000 credit union owners.

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Roy Urrico

Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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