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By most accounts, mobile will play a gigantic role in the future success of credit unions and other financial institutions. But even though mobile is doing a lot more heavy-lifting in several parts of the industry than it was just a few years ago, pros say many credit unions are still underutilizing it.

One noticeable gap involves noninterest income. It’s a relatively small portion of credit union revenue, but it’s mighty – federally-insured credit unions brought in $17.8 billion of noninterest income during the third quarter of 2017 compared to just $12.3 billion during the last quarter of 2011, according to the NCUA.

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Tina Orem


Credit Union Times

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