As wildfires continued to scorch more than 100,000 acres anddestroy hundreds of homes, forcing thousands of people to evacuatetheir neighborhoods throughout Southern California Thursday, creditunion executives say they are handling the natural disaster as bestas they can, and one CEO gave an insider's look about how he'smanaging the crisis.

Patrick Miller, president/CEO of the $473 million CBC Federal Credit Union in Oxnard, had toclose one of its six branches in Ventura. That location, however,also houses the credit union's call center and consumer lendingteam. The team members were reassigned to other branches withminimal service interruptions.

“With multiple departments impacted by the branch closure, wewere immediately placed into our “BCP (business continuity plan)threat level 2 procedures,” Miller said. “We established a 'warroom' for constant monitoring, and to send updates to our board andteam members multiple times per day. Our team members werecalm, composed, and acted quickly to take care of our members. Icannot say enough about how well they have handled things.”

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