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Major shifts in the cybercrime landscape have had far-reaching effects across multiple industries including financial services. The ongoing challenge is striking a balance between fighting fraud and improving customer experience.

Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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