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Modernizing Insurance

Modernization is difficult for an over century old company, Liberty Mutual, especially for its legal department.

By Rhys Dipshan | Updated on July 07, 2017

Change doesn’t always come easy for a 124-year-old insurance company. Nor does it come easy for the most traditionally conservative and insulated department within that company: The legal department.

Liberty Mutual’s legal department is nonetheless engaged in a technology initiative to modernize its operations — an effort that will require leveraging data, updating in-house software and a decisive shift in workplace culture.

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