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Cause or Effect? Either Way, Credit Unions With Mobile Outperform

A Callahan expert analyzes the effects of mobile banking offerings on overall credit union performance.

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Whether it’s cause or effect is up to debate, but credit unions that do mobile banking are doing better than their peers that still don’t. That’s clear from a look at year-end 2016 data available from analyzing the 5300 Call Reports of the nearly 6,000 credit unions that answer each year to the NCUA.

Of those 5,912 credit unions, 3,240, or 54.8%, report offering mobile banking. The other 2,672 don’t, but they only represent 6.3% of total industry assets, so obviously they skew small. But not all of them.

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