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Eight in 10 bank customers want biometric authentication beyond the fingerprint in their mobile banking and payment apps, and 42% said they refuse to use mobile banking or payment apps that don’t have biometric authentication, according to a new survey.

Conducted by Kansas City, Missouri-based biometric technology company EyeVerify, the survey of 1,002 U.S. adults found that 79% of respondents want the opportunity to use eye, face, fingerprint and voice authentication methods to log into their mobile banking or payment apps.

Tina Orem

Credit Union Times

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