When people are experiencing financial problems, they are less likely to reach out to financial professionals, according to a new survey by the National Foundation for Credit Counseling.

Conducted by the Riverside, Calif.-based organization, the survey of 849 people found that 44% of respondents are most likely to reach out to a parent or other family member when experiencing financial distress.

Only 3% said they are likely to ask a financial planner for help, while 13% of those surveyed said they would contact a nonprofit credit counselor. Additionally, only 8% of survey respondents said they would turn to a friend to borrow money and 31% said they would ask no one for help with their financial issues.

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