The $544 million, Nederland, Texas-based 5Point CreditUnion overcame challenges and used technological change to propelthe organization's asset growth to an annual average of $28 millionfrom 2011 to 2016.
Much of the reason for the credit union's success rests with itscollective and intrepid approach to change, according to 5Point EVPKenneth Miller, CU Times' 2017 Trailblazer Award winnerfor IT Executive of the Year.
Miller oversaw significant technology changes including acomplete data processing transformation and hardware upgrades,after 35-plus years on the same system, implementation of videoteller machines and major vendor changes. He also supervised a newbranding initiative and introduction of microstores to help expandthe credit union's charter.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
