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This could be the year traditional bill pay becomes a relic of an era when mobile phones just made phone calls, Ross and Rachel were a thing and “Bluetooth” seemed like a dental problem.

That’s according to some participants of a recent CU Times panel discussion devoted to pinpointing trends that could define 2017 in the credit union industry. One of those trends is that bill pay is in a state of upheaval, they said, and credit unions that aren’t paying attention could lose money, members and competitive advantages. Here are four predictions they made for 2017.

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Tina Orem


Credit Union Times

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