Human resources leaders are leaving behind old human capital management processes, such as performance management, in favor of transforming the workplace and providing a more human workplace experience — and all in the quest to retain and recruit employees who might otherwise go elsewhere.

That's according to the 2016 Society for Human Resources Management/Globoforce Employee Recognition Survey, which found not only do a growing percentage (40 percent) of HR professionals no longer believe that performance reviews are an accurate measure of employees' work.

Instead they're turning to coaching and values-based reward and recognition programs to engage employees and improve performance.