To increase member services and compete, credit unions must continue to seek new ways to generate income.

In this Focus Report, experts discuss the merits of supplemental health insurance and mobile product offerings – and how they impact cooperatives' bottom lines.

Recuperative Care Policies Arrive at Credit Unions: Credit unions discover an untapped stream of revenue.

CUs See Rapid Member Growth: Credit union membership is growing at a much faster clip than at other financial institutions.

Relevant Mobile Services Bring New Income Streams: Mobile products let credit unions challenge fintech disruptors.

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.