In an unusual move, the Heartland Credit Union Association board of directors hired an outsider to lead its 192 affiliated Kansas and Missouri credit unions into a new and uncertain future.
Although Brad Douglas, 54, does not hold any professional credit union experience, he served for 10 years on the board of directors for the 198,536-member CommunityAmerica Credit Union in Lexana, Kan.
Serving as chair from 2011 to 2015, Douglas transformed the board's role to one that was strategic and proactive, and would help the credit union's talented management team achieve its goals. Under the leadership of the board and the executive team, CACU grew its assets from $1.8 billion to $2.1 billion and its net income jumped from $10.9 million to $18.4 million from 2011 to 2015.
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