Mobile banking is more than just a banking channel these days. Due to its increasing user friendliness, intuitiveness and comprehensiveness, it has become mainstream and grown into credit unions' primary hub for member transactions and activity, experts said.

"Mobile is becoming the primary channel," Dan Weis, senior product manager for mobile banking at the Duluth, Ga.-based Digital Insight, an NCR company, said. "When [credit unions] think how they can offer value for members, and how they can still differentiate and represent their brand, it is about mobile."

Digital Insight recently introduced Android Fingerprint ID to its mobile banking app in an effort to make the app easier to use by removing friction and the use of passwords from the mobile banking login process.

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