Consumers said they prefer mobile banking over Internet banking, and Android device userslogin to mobile banking more frequently than iPhone users,according to Malauzai Software's February Monkey Insightsreport.

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The report from the Austin, Texas-based mobile and Internetbanking provider highlighted key trends based on data from 350-plusbanks and credit unions. It also covered seven million logins frommore than 400,000 active Internet and mobile banking users.

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The Monkey Insights report revealed the following key data onlogins:

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Login frequency: For iPhone users, monthlylogin frequency remained consistent from October 2015 throughJanuary 2016 at approximately 17.4 times a month. Android userslogged in slightly more often at around 18.65 times per month, aslight increase from October 2015. iPad users averaged 6.7 loginsper month, less than half the amount than their mobilecounterparts. Internet banking login frequency in January 2016 was7.68 times per month, a slight decrease from October.

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Login methods: User ID/Password, a combinationof user ID and password, is the overwhelming leader for how userslogin to online and mobile banking. This method of login goesbeyond banking as the main option for users.

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Alternative forms of login such as PIN-based login, Touch ID andSmartText are increasing in usage. PIN login accounted for almost10.5% of the number of logins per month. Touch ID and SmartTextwere not far behind, accounting for approximately 9.7% of alllogins.

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iPhone vs. Android: There were 1.5 times moreiPhone users who leveraged PIN-based login than Android users.Additionally, iPhone users utilized Touch ID and SmartText 3.4times more than Android users.

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Money movement: For money movementtransactions, Touch ID and SmartText users were required to passstronger step-up authentication, including usernames, passwords oradditional information.

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Session duration: Internet banking sessionduration was more than two times longer than mobile sessions.Mobile users login more often for shorter durations.

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Malauzai login methods included PIN login, where users can setup and enter a four-digit PIN to login to its SmartApps; Touch ID, with fingerprint recognition availabilityon supported iOS devices; and SmartText, which provides quickaccess to account balances and transaction history without enteringusernames, passwords or PINs.

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In February, Malauzai also announced the total number ofdownloads for its mobile banking SmartApps in Google Play and theApple App Store surpassed one million end-user downloads.

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