I've been reading a couple of books by Bruce Tulgan, a management expert who has cracked the millennial code. Bridging the Soft Skills Gap is an eye-opener that has changed my opinion about Generations Y and Z. He also wrote Not Everyone Gets a Trophy, another great resource to help unlock millennial potential.

I've been hard on millennials, and many of you have called me out on my position. Sure, some millennials are lost causes, you've conceded, but not all are spoiled and entitled … especially not your precious little blessings.

My problem is that like most old farts, I've forgotten that I, too, once knew everything and lacked the experience and perspective to realize the world doesn't revolve around me. Some would argue I haven't outgrown those traits.