Want to learn from the best of the best in the industry? Then besure to sign up for “Blazing Trails by Driving Revenue WithCulture,” CU Times' free webcast featuring valuable tipsfrom past Trailblazer Award winners. The webcast will begin at 1p.m. ET on Tuesday, Feb. 16, and attendees can register by clickinghere.

Your credit union's growth is crucial in 2016. In our webinar,you'll learn secrets to improving your bottom line – from peerswho've actually done it! Join the webcast, and you'll leave knowinghow to:

  • Increase revenue at your credit union by developing a memberservice culture;
  • Determine what technologies to keep or upgrade, and what toeliminate to make room for cutting edge innovation;
  • Use member business lending as a service to draw your membersin and develop a new revenue stream; and
  • Grow strategically through mergers while successfullynavigating tricky cultural waters.

Our featured speakers will include:

  • Joe Thomas, president/CEO for the $322 millionFairfax County Federal Credit Union, CU Times' 2014 CEO ofthe Year. Thomas recognized his members' need for small businesslending and started a program, increasing his credit union's loanportfolio by more than 50% in two years.
  • Kelli Wisner-Frank, CFO for the $703 millionCommunity Choice Credit Union, CU Times' 2015 CFO of theYear. Wisner-Frank was charged with bolstering her credit union'snet worth position so it would be poised for growth when theeconomy recovered, all while leading the implementation of hercredit union's rewards program.
  • David Cooper, vice president of informationsystems for the $344 million Charlotte Metro Federal Credit Union,CU Times' 2015 IT Executive of the Year. Cooper workedhard to expand technology and member service that allowed thecredit union to grow without breaking the budget.

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.