Most financial institutions believe they should offer self-branded digital payments. Yet they are more likely to engage third-party mobile wallets than explore their own Host Card Emulation wallets.
That was one of the findings from the Boston-based Celent's "U.S. Financial Institutions and Digital Payments: Digital Research Panel Series Part 3." The report, written by Senior Analyst Zilvinas Bareisis and Analyst Jean-Marie Ubigau, both with Celent's banking practice, also revealed staying up to date with mobile wallet development was a top participant concern.
For example, financial institutions are still pushing forward with peer-to-peer solutions, with 51% reporting they had an offering in production.
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