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Banking as we know it will never be the same. Remember a time when you had to visit a brick and mortar credit union branch to deposit a check or to inquire about recent account activity? I do. Now I can perform those functions and so much more using my smartphone. Maybe we all just got really old, really fast; or, financial services have undergone a transformational shift.

I side with the latter — although that doesn’t make me feel any younger.

What we’re witnessing is how the world’s thirst for convenience has changed the way we interact with money. By today’s standards mobile service offerings are an expectation of members. Still, it is difficult to imagine a world where branches become completely obsolete.

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